Privacy Policy

1. General Provisions

This Privacy Policy defines the procedure for processing and protecting personal data of website users.

By using the website, the user confirms agreement with the terms of this Policy.

The Personal Data Operator (hereinafter referred to as the "Operator") processes data in accordance with Federal Law of the Russian Federation No. 152-FZ "On Personal Data."

2. Personal Data That May Be Processed

The website may collect and process the following data:

• IP address
• browser and device data
• cookies
• information about visited pages
• time of website visit
• data entered by the user via feedback forms or chat

3. Purposes of Personal Data Processing

Personal data is used for:

• ensuring website operation
• improving service quality
• analyzing user behavior
• providing feedback to the user
• displaying interactive maps and services

4. Use of Cookies

The website uses cookies for:

• proper website operation
• user behavior analytics
• saving user preferences

Upon the first visit to the website, the user sees a banner with a notification about the use of cookies and can give consent or refuse (if such an option is provided).

5. Services Used

5.1 Yandex.Metrica

The website uses the analytics service Yandex.Metrica to collect anonymized visit statistics.

Yandex.Metrica may collect:

• IP address (anonymized)
• cookies
• data on actions on the website
• technical device parameters

More details: https://yandex.ru/legal/confidential/

5.2 JivoSite (online chat)

The online consultant service JivoSite is used to process user inquiries.

The service may process:

• user name (if provided)
• message text
• technical connection data

More details: https://www.jivo.ru/privacy/

5.3 Yandex.Maps

The website uses interactive maps from the Yandex.Maps service to display location.

When using maps, the following may be processed:

• IP address
• cookies
• data on interaction with the map

More details: https://yandex.ru/legal/maps_termsofuse/

6. Transfer of Data to Third Parties

Personal data may be transferred to third parties only in the following cases:

• when using third-party services listed above
• as required by the legislation of the Russian Federation
• when protecting the rights and legitimate interests of the Operator

7. Protection of Personal Data

The Operator takes necessary organizational and technical measures to protect personal data from:

• unauthorized access
• alteration
• disclosure
• destruction

8. User Rights

The user has the right to:

• receive information about the processing of their data
• request clarification or deletion of data
• withdraw consent to data processing

9. Policy Changes

The Operator has the right to change this Policy without prior notice.

The current version is always available on this page.

10. Contacts

For questions regarding the processing of personal data, you can contact:

Email: info@tula-term.ru